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  • Terms of Use & Conditions

  • Website Terms of Use

    In this policy and throughout this website, “us”, “we”, or “our” means HOT Cleaning Services , owners and administrator of this website.

    These terms of use govern your use of and access to this website.

    We may change part or all of the Terms at any time. The most current Terms will always be posted on this website. Your subsequent or continued use of this website will constitute your acceptance of any changes made to these terms. If you object to any of the terms in this document, or to any changes made to them, you can decide not to use this website.

    These terms were last updated on 16 Aug 2016.

  • General Terms

  • Jurisdiction

    These terms shall be construed in accordance with and governed by the laws of Western Australia, in the Commonwealth of Australia. You consent to the exclusive jurisdiction of the courts in Western Australia to determine any matter or dispute which arises under these terms.

  • Access

    While we make every reasonable effort to ensure that the HOT Cleaning Services website is available and fully operational at all times, we do not make any representation or warranty that your access will be uninterrupted or error free. Your access to our website may be suspended without notice in the case of system failure, maintenance or repair or any reason beyond our control.

    We reserve the right to change or discontinue any feature or service on the HOT Cleaning Services website at any time without notice.

    We reserve the right to terminate your access to this website and prevent further access without warning or notice in response to breaches of this policy by yourself, breaches of any applicable laws, or suspicious activity.

  • Conduct

    You must not use, or attempt to use this website:

    • in breach of any applicable laws of the Western Australia, Commonwealth of Australia, or local laws in your jurisdiction
    • to impersonate any person or entity
    • to solicit money, passwords, personal information or other property from any person or entity
    • to harm, abuse, harass, threaten, stalk, intimidate or offend any person or entity
    • to publish or facilitate publication of personal information of a third-party without their consent
    • to publish or facilitate publication of material for which you do not have ownership, title, or consent from the owner or title holder to do so
    • to publish or facilitate publication of pornographic or offensive material to publish or facilitate publication of material including viruses or other computer code, files, or programs designed to interrupt or damage the functionality of computer software or hardware
    • to publish or facilitate publication of advertising material for yourself or any other party without our express consent to do so

    Breaching of these rules of conduct may result in termination of your access to the HOT Cleaning Services website and prevention of further access without warning or notice.

  • Privacy

    Please review our Privacy Policy, which also governs your visit to this website, to understand our practices.

  • Copyright

    Please review our Copyright Policy, which governs content of our website, to understand our practices.

  • Third Parties

    Certain areas of the HOT Cleaning Services website may contain links to external websites. These external websites do not form part of this website and are not within our control. We do not accept any responsibility for the contents of any third-party website.

    Certain areas of the HOT Cleaning Services website may display third-party advertising. Our display of this advertising should not be construed in any way as an endorsement or recommendation of the advertising network, advertiser, or their products or services.

    Certain areas of this website may provide the ability to contact third parties. If you contact any third-party as a consequence of visiting the HOT Cleaning Services website, we do not accept any responsibility for any communications or activity (including but not limited to business transactions) between yourself and the third-party.

  • Limitation of Liability

    Your use of the HOT Cleaning Services website is undertaken at your own risk.

    To the extent permitted under the Trade Practices Act 1974 and other relevant legislation, this website and all information, content, materials, products and services included or otherwise made available are provided on an ‘as is’ basis, unless otherwise specified. We make no representations or warranties of any kind, express or implied, as to the accuracy of information on the HOT Cleaning Services website.

    By continued use of the HOT Cleaning Services website, you agree that we will not be held liable for any damages of any kind arising from the use of this website or from any information, content, materials, products or services therein, unless otherwise specified in writing.

    In the case of goods or services supplied or offered via this website, our liability will be limited to the amount paid by yourself (excluding any shipping and/or handling charges) for those goods and services.

  • Online Payments

  • Minimum Age and Legal Capacity

    Purchasing products or services on the HOT Cleaning Services website is restricted to individuals 18 years of age or older. Individuals below the age of 18 may have purchases made on their behalf by a parent or guardian.

    Should we suffer any loss or damage as a result of a transaction entered into by a minor, we reserve the right to seek compensation for such losses from the parents or guardians of the minor who caused the order to be placed.

  • Accuracy of Product Description

    All products and services listed on the HOT Cleaning Services website are described to the best of our abilities and using the information available to us at the time. Care is taken to ensure that this information is correct, but we cannot eliminate the possibility of:

    • Human error in entry of information
    • Incorrect information provided to us by suppliers or distributors
    • Failure of suppliers or distributors to supply updated information to us

    We reserve the right to change any information including but not limited to pricing, specifications, descriptions, or product names without notice.

  • Payment

    All orders on the HOT Cleaning Services website must be pre-paid before fulfilment. All orders are placed in Australian dollars.

    In the case that you pay for an order with your credit card, we do not store your credit card number on our servers, however it may be retained by our payment gateway provider in circumstances where this is required.

    In the case of offline payment, we will contact you to arrange payment. This process must be completed before the service you are requesting will be be booked. This must be processed and accepted/authorised prior to the commencement of work.

    In cases where your payment for an order fails for reasons including but not limited to insufficient card credit, or cheque dishonour, we will not hold the scheduled period for you. If you require the same period, an alternate payment method must be made available or the original payment method made to function.

  • Prices & Taxes

    Prices are displayed to Australian visitors of this website (unless otherwise marked) including GST if applicable to the product, and in Australian Dollars.

    If we determine that you are in a foreign country, we may display prices to you without GST and/or in alternate currencies.

  • Warranty

    In the case of the purchase of a physical product from the HOT Cleaning Services website, which satisfies one or more of the following cases, we will gladly arrange a refund or exchange of the product:

    • The product proves faulty within 14 days of receiving the product and/or date of invoice
    • The product does not match its description as provided when sold
    • The product received is not the product ordered
    • The product has been damaged in transit

    Please contact us immediately if any of the above occurs to arrange a return. Products returned without prior notice will be rejected.

    Please ensure that returned products are safely packed in their original packaging. We will not be held liable for damage to products incurred during return shipping.

    Refunds will be issued to the extent required by the Trade Practices Act 1974 (Commonwealth of Australia) and Sale of Goods Act 1958 (Western Australia). No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation.

  • Tax Invoice

    Upon completion of your order, we will supply a Tax Invoice to you in the form of an email. Please ensure that the email address you have provided us is correct.

  • Security

    We use industry-standard SSL encryption where applicable to protect the privacy of information in transit between this website, yourself, and our suppliers including payment gateways.

    You acknowledge that the security of communications sent by electronic means cannot be guaranteed. You provide information to us via the internet at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not wholly within our control.

  • Limitation of Liability

    Under no circumstances will we be liable for any direct, indirect, incidental, consequential or other damages resulting from the purchase, delivery, use, or return of any product or service purchased from this website beyond the value of the item purchased, including but not limited to loss of profits or interruption to business.