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  • Our Quality Assurance Process

  • HOT Cleaning Services mission statement speaks to the significance of Quality in our day to day operations.

    HOT Cleaning Services is committed to providing and continually improving contract cleaning services guaranteed to meet customer requirements. Our services are delivered right the first time through a dedicated, stable and fully trained workforce compliant with legal and regulatory requirements.

    HOT Cleaning Services' reliable and consistent service delivery is driven by its Quality Assurance Program.
    All members of the HOT Cleaning Services team are accountable for quality control and continuous improvement. This philosophy is reinforced in our training and rewards and recognition programs. By engaging our staff, we are able to pro-actively identify and take advantage of practices to enhance overall performance and customer satisfaction.

    The components of our quality assurance program are:

    • Inspection Process
    • Preventative and Corrective Action Program
    • Key Performance Indicators
    • Information Technology
    • Collaboration with our Supply Chain
    • Process Optimisation
    • Rewards and Recognition Program

    The specific details of above components of our quality assurance program will be provided and exemplified during the time of booking the service.