• For a quick clean call (08) 9921 2544

  • Information Technology

  • HOT Cleaning Services have designed a customised and highly powerful online system to manage our Quality Assurance Program. A web based system, it provides all users with real time access. Inspection data is fed into the HOT Cleaning Services online system using smart phone technology and immediately updates the database.

    While we firmly believe there is no substitute for “face to face” interaction, HOT Cleaning Services are always seeking ways to improve communications between our valued customers and our employees. This web-based system provides our clients and employees with online access to cleaning activity data and performance reports. This benefits our clients through transparent accountability of inspection details. This includes, when work was completed, what work outcomes were achieved and the resulting work orders. This insight allows our clients to closely monitor HOT Cleaning Services overall performance.

    HOT Cleaning Services uses the real time data to identify problem areas and take immediate action. This close monitoring maximises performance for key quality measures.

    By using this tool, we are able to better support our staff by providing customised training, addressing areas for improvement. Thus keeping our eye on the “big picture” and monitoring our Key Performance Indicators.

    Additionally, this web based system also handles our online bookings.