• For a quick clean call (08) 9921 2544

  • Home Cleaning

  • Getting Ready for House Cleaning

    Prepare for Our Visit

    To prepare for your HOT Cleaning Services visit, it's as simple as this:

    • Please remove clutter so we can effectively clean all surfaces
    • Find a good spot for your pets so they are comfortable while we clean
    • Put out clean sheets if we will be changing your linens

    Please don’t spend any time cleaning before we arrive! Cleaning homes is what we do, after all, right? We will even review the details of your cleaning plan before we arrive.

  • What to Expect Before the Clean

    Most HOT Cleaning Services customers are either at work or busy with other plans when we clean, so it's quite common for them to provide us with their garage code or spare key. For added security, we cross reference all house keys. But if you don't feel comfortable leaving us a key or door code, please make sure someone is home during the scheduled cleaning time.

    If something comes up that causes a conflict in your cleaning schedule, just call your the HOT Cleaning Services office. We appreciate a 72 hour notice, but understand that some situations are just unavoidable. When shorter notice is given, however, we may charge a small fee as we obligated to pay our employees by the Australian Cleaning award.

  • What to Expect During the Clean

    We only hire caring workers who have the right to work in the Australia. All are subjected to a comprehensive background check or referrals. Once completed, they are then trained extensively in the HOT Cleaning Services method of cleaning.

    If you’re home when your cleaning professionals arrive, that’s great. Our team will happily work around you allowing for your normal activities in the home. If you’re not home, our team will dust, vacuum and scrub while you're out enjoying some free time.

    Our crews complete work Mondays through Fridays, 8:00am to 5:00pm. Along with a smile and an attitude that earns your respect, we arrive with our own cleaning supplies and equipment so you don't have to worry or stress if your vacuum cleaner doesn't work or if you run out of cleaning products.

    Of course, not all homes are lived in the same way and cleaning thoroughly sometimes means staying a little longer than usual at a home to give it some extra attention. Our teams spend the time needed to get the best possible result.

    Payment is requested at the time of the cleaning either by credit card, internet banking or through our online system..

  • What to Expect After the Clean

    After the initial visit, your HOT Cleaning Services representative will follow-up asking for your candid feedback on the service. If you would ever like to have changes made to your service, your HOT Cleaning Services representatives will make the adjustments on your account, and those changes will be reflected in your team’s work on their next visit.

    Know that if for any reason we don’t meet your expectations, we will come back and fulfill our guarantee on our work. Just notify us within 24 hours about any issue at all, including any oversight or misunderstanding regarding the agreed specification of your cleaning plan.

    If something is damaged during the course of a cleaning, then we will make every effort to repair, or when necessary, replace the damaged item. That's because we provide all the necessary insurance to protect your home, property and our employees:

    • Liability: should we damage anything in your home
    • Product Liability: to protect your property for any product damage
    • Workers Compensation: should an employee become injured while in your home