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  • 5 Client Representations and Warranties

    The Client represents and warrants that:

    a. it will provide a safe working environment at the Premises for the Cleaner to perform the Service;

    b. the Cleaner will have unencumbered and unobstructed access to those areas of the Premises requiring the Service;

    c. it will provide the Cleaner with access to all services and utilities (including hot and cold water, electricity, water taps outside the building and rubbish bins) as required by the Cleaner to provide the Service;

    d. it will advise HOT Cleaning prior to the commencement of the Service of any hazards, slippery surfaces, risks or dangers;

    e. it is authorised to use the Premises and obtain the provision of Service;

    f. if the Customer requires the Cleaner to clean behind or under any heavy items (eg. a fridge, bookshelf, or other furniture), it will move those items prior to the commencement of the Service; 

    g. it will secure or remove any fragile, delicate, breakable or valuable items, including cash, jewellery, works of art, antiques, or items of sentimental value prior to the commencement of the Service;

    h. it will secure the safety of animals at the time of cleaning as animals may react to vacuum cleaners or carpet cleaners or uses being used by Window cleaners; and

    i. For carpet cleaning or Strip and Sealing or Tile and grout service requested, Client must make sure that the floor surface is clear from any obstructions otherwise, it will only be cleaned around. Heavy equipment or furniture present, floor will be cleaned around only.