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  • Copyright

    12 Feb 2017

    The content of this Agreement is protected by international copyright laws and may be used for personal reference only. Subject to applicable law, permission to copy, alter, reproduce, publish, transmit and/or otherwise distribute this content is forbidden without first obtaining the prior written permission of HOT Cleaning Services.

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    The Client agrees that if any term or provision is held invalid, void or unenforceable, then that provision will be considered severable and the remaining terms and provisions shall continue to be binding.

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    The Client and HOT Cleaning acknowledge and accept that this Agreement shall be construed and interpreted in accordance with the laws of Western Australia and both agree to submit to the exclusive jurisdiction of the courts of Western Australia in the event of any dispute.

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    21a. HOT Cleaning reserves the right to update or modify these terms and conditions at any time without prior notice, and may do so by publishing an updated agreement on the HOT Cleaning website. Each updated agreement will take effect 24 hours after it has been published on the website. 21b. The Client agrees that any use of the Service following any such change, whether as a single job or as [...]

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    20a. This Agreement may be terminated by HOT Clenaning providing the Client for at least 30 working days notice prior to the Service Time or vice-versa. 20b. Subject to clause 20(c), HOT Cleainig may terminate this Agreement by providing the Client with at least 30 working days notice prior to the Service Time and vice-versa. 20c. HOT Cleaning may terminate this Agreement with immediate effect [...]

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    Indemnity

    12 Feb 2017

    The Client indemnifies HOT cleaning against: 19a. all losses or liabilities arising directly or indirectly as a result of the provision of the Service including all losses or liabilities caused as a result of a breach of the warranties of the Client set out in clause 3; and 19b. all legal costs (on a solicitor and own client or full indemnity basis, whichever is greater) and other expenses [...]

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    18a. The Client must inform HOT Cleaning of any incident where an accident, breakage, damage to property or theft has occurred due to any act of the Cleaner within 24 hours of completion of the Service. 18b. To the extent permitted by law, the Client is not entitled to claim any loss for any incident if the incident is not reported to HOT Cleaning within 24 hours of completion of the Service. [...]

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    17a. The only conditions and warranties which are binding on HOT Cleaning in respect of the state, quality or condition of goods and services supplied by HOT Cleaning to Clients are those imposed and required to be binding by statute (including the Trade Practices Act 1974). 17b. To the extent permitted by statute, the liability, if any, of HOT Cleaning is, at HOT Cleaning's option, limited to [...]

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    Complaints

    12 Feb 2017

    16a. If the Client is dissatisfied for any reason with the Service provided, Client must inform HOT Cleaning within 24 hours of completion of the Service. HOT Cleaning strives to achieve 100% Client satisfaction and will endeavour to resolve the problem quickly and efficiently. 16b. In the event of a Client complaint, the Client undertakes to give HOT Cleaning the opportunity to rectify all work.[...]

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    15. If a Cleaner fails to attend the Premises during Service Time and does not provide the requested Service, HOT Cleaning will provide the Client with either: 15a. a full refund of payments made by the Client; or 15b. offer to reschedule the Service at another time mutually agreed between the Client and HOT Cleaning.

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