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  • 18. Accidents, Breakeage, Damage and Theft


    18a. The Client must inform HOT Cleaning of any incident where an accident, breakage, damage to property or theft has occurred due to any act of the Cleaner within 24 hours of completion of the Service.

    18b. To the extent permitted by law, the Client is not entitled to claim any loss for any incident if the incident is not reported to HOT Cleaning within 24 hours of completion of the Service.

    18c. To the extent permitted by law, the Client is not entitled to claim any loss for any existing breakage, torn or damage undisclosed to HOT Cleaning at the time of booking.

    18c. To the extent permitted by law, damage or loss to the following items is specifically excluded from the liability of HOT Cleaning under these terms and conditions: cash, jewellery, art, antiques, and items of sentimental value.